Akhil Kumar, Wil M. P. van der Aalst, H. M. W. (Eric) Verbeek. Dynamic Work Distribution in Workflow Management Systems: How to Balance Quality and Performance. J. of Management Information Systems, 18(3):157-194, 2002. [doi]
@article{KumarAV02,
title = {Dynamic Work Distribution in Workflow Management Systems: How to Balance Quality and Performance},
author = {Akhil Kumar and Wil M. P. van der Aalst and H. M. W. (Eric) Verbeek},
year = {2002},
url = {http://www.jmis-web.org/articles/v18_n3_p157/index.html},
tags = {workflow},
researchr = {https://researchr.org/publication/KumarAV02},
cites = {0},
citedby = {0},
journal = {J. of Management Information Systems},
volume = {18},
number = {3},
pages = {157-194},
}