Anuj Kumar, Neetu Jain, Amila Ishanthi H. M.. AI-Powered Mobile Feedback Systems for Real-Time Service Quality Improvement in Hotels. iJIM, 20(7), 2026. [doi]
@article{KumarJM26,
title = {AI-Powered Mobile Feedback Systems for Real-Time Service Quality Improvement in Hotels},
author = {Anuj Kumar and Neetu Jain and Amila Ishanthi H. M.},
year = {2026},
doi = {10.3991/ijim.v20i07.61083},
url = {https://doi.org/10.3991/ijim.v20i07.61083},
researchr = {https://researchr.org/publication/KumarJM26},
cites = {0},
citedby = {0},
journal = {iJIM},
volume = {20},
number = {7},
}