Vikas Kumar, Archana Kumari, Jose Arturo Garza-Reyes, Ming Lim. Dependability a Key Element for Achieving Competitive Advantage: A Study of Information Service Firms. In Vittal Prabhu, Marco Taisch, Dimitris Kiritsis, editors, Advances in Production Management Systems. Sustainable Production and Service Supply Chains - IFIP WG 5.7 International Conference, APMS 2013, State College, PA, USA, September 9-12, 2013, Proceedings, Part I. Volume 414 of IFIP Advances in Information and Communication Technology, pages 493-500, Springer, 2013. [doi]
@inproceedings{KumarKGL13,
title = {Dependability a Key Element for Achieving Competitive Advantage: A Study of Information Service Firms},
author = {Vikas Kumar and Archana Kumari and Jose Arturo Garza-Reyes and Ming Lim},
year = {2013},
doi = {10.1007/978-3-642-41266-0_59},
url = {http://dx.doi.org/10.1007/978-3-642-41266-0_59},
researchr = {https://researchr.org/publication/KumarKGL13},
cites = {0},
citedby = {0},
pages = {493-500},
booktitle = {Advances in Production Management Systems. Sustainable Production and Service Supply Chains - IFIP WG 5.7 International Conference, APMS 2013, State College, PA, USA, September 9-12, 2013, Proceedings, Part I},
editor = {Vittal Prabhu and Marco Taisch and Dimitris Kiritsis},
volume = {414},
series = {IFIP Advances in Information and Communication Technology},
publisher = {Springer},
isbn = {978-3-642-41265-3},
}