Chaang-Yung Kung, Pei-Yi Yang, Tzung-Ming Yan. Applying Grey Relational Method to Analyze the QFD Process of Medical Service Quality. In Proceedings of the IEEE International Conference on Systems, Man and Cybernetics, Taipei, Taiwan, October 8-11, 2006. pages 780-785, IEEE, 2006. [doi]
@inproceedings{KungYY06,
title = {Applying Grey Relational Method to Analyze the QFD Process of Medical Service Quality},
author = {Chaang-Yung Kung and Pei-Yi Yang and Tzung-Ming Yan},
year = {2006},
doi = {10.1109/ICSMC.2006.384482},
url = {http://dx.doi.org/10.1109/ICSMC.2006.384482},
researchr = {https://researchr.org/publication/KungYY06},
cites = {0},
citedby = {0},
pages = {780-785},
booktitle = {Proceedings of the IEEE International Conference on Systems, Man and Cybernetics, Taipei, Taiwan, October 8-11, 2006},
publisher = {IEEE},
isbn = {1-4244-0099-6},
}