Holger Kunz, Thorsten Schaaf. General and specific formalization approach for a Balanced Scorecard: An expert system with application in health care. Expert Syst. Appl., 38(3):1947-1955, 2011. [doi]
@article{KunzS11,
title = {General and specific formalization approach for a Balanced Scorecard: An expert system with application in health care},
author = {Holger Kunz and Thorsten Schaaf},
year = {2011},
doi = {10.1016/j.eswa.2010.07.127},
url = {http://dx.doi.org/10.1016/j.eswa.2010.07.127},
tags = {systematic-approach},
researchr = {https://researchr.org/publication/KunzS11},
cites = {0},
citedby = {0},
journal = {Expert Syst. Appl.},
volume = {38},
number = {3},
pages = {1947-1955},
}