Discriminative training of natural language call routers

Hong-Kwang Jeff Kuo, Chin-Hui Lee. Discriminative training of natural language call routers. IEEE Transactions on Audio, Speech & Language Processing, 11(1):24-35, 2003. [doi]

@article{KuoL03,
  title = {Discriminative training of natural language call routers},
  author = {Hong-Kwang Jeff Kuo and Chin-Hui Lee},
  year = {2003},
  doi = {10.1109/TSA.2002.807352},
  url = {http://dx.doi.org/10.1109/TSA.2002.807352},
  tags = {routing},
  researchr = {https://researchr.org/publication/KuoL03},
  cites = {0},
  citedby = {0},
  journal = {IEEE Transactions on Audio, Speech & Language Processing},
  volume = {11},
  number = {1},
  pages = {24-35},
}