Marcello L Abbate, Ingo Frommholz, Ulrich Thiel, Erich J. Neuhold. Using Case Based Retrieval Techniques for Handling Anomalous Situations in Advisory Dialogues. In Fernando Galindo, Makoto Takizawa, Roland Traunmüller, editors, Database and Expert Systems Applications, 15th International Conference, DEXA 2004 Zaragoza, Spain, August 30-September 3, 2004, Proceedings. Volume 3180 of Lecture Notes in Computer Science, pages 539-548, Springer, 2004. [doi]
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