A framework for Experience Management in Public Organisations

Simon C. Lambert, Alvaro E. Arenas, Alistair J. Miles. A framework for Experience Management in Public Organisations. Revista Comlombiana de Computación, 6(2):7-27, 2005. [doi]

@article{LambertAM05,
  title = {A framework for Experience Management in Public Organisations},
  author = {Simon C. Lambert and Alvaro E. Arenas and Alistair J. Miles},
  year = {2005},
  url = {http://www.unab.edu.co/editorialunab/revistas/rcc/pdfs/r62_art2_c.pdf},
  tags = {C++, e-science},
  researchr = {https://researchr.org/publication/LambertAM05},
  cites = {0},
  citedby = {0},
  journal = {Revista Comlombiana de Computación},
  volume = {6},
  number = {2},
  pages = {7-27},
}