Zineb Lamghari, Maryam Radgui, Rajaa Saidi, Moulay Driss Rahmani. Defining business process improvement metrics based on BPM life cycle and process mining techniques. IJBPIM, 9(2):107-133, 2019. [doi]
@article{LamghariRSR19,
title = {Defining business process improvement metrics based on BPM life cycle and process mining techniques},
author = {Zineb Lamghari and Maryam Radgui and Rajaa Saidi and Moulay Driss Rahmani},
year = {2019},
doi = {10.1504/IJBPIM.2019.099875},
url = {https://doi.org/10.1504/IJBPIM.2019.099875},
researchr = {https://researchr.org/publication/LamghariRSR19},
cites = {0},
citedby = {0},
journal = {IJBPIM},
volume = {9},
number = {2},
pages = {107-133},
}