Michael Langer, Michael Nerb. An ODP enterprise specification of customer service management for connectivity services. In Third International Enterprise Distributed Object Computing Conference, EDOC 1999, Mannheim, Germany, September 27-30, 1999, Proceedings. pages 94-103, IEEE, 1999. [doi]
@inproceedings{LangerN99, title = {An ODP enterprise specification of customer service management for connectivity services}, author = {Michael Langer and Michael Nerb}, year = {1999}, doi = {10.1109/EDOC.1999.792053}, url = {http://dx.doi.org/10.1109/EDOC.1999.792053}, researchr = {https://researchr.org/publication/LangerN99}, cites = {0}, citedby = {0}, pages = {94-103}, booktitle = {Third International Enterprise Distributed Object Computing Conference, EDOC 1999, Mannheim, Germany, September 27-30, 1999, Proceedings}, publisher = {IEEE}, isbn = {0-7803-5784-1}, }