Nancy K. Lankton, D. Harrison McKnight, Jason Bennett Thatcher. Incorporating trust-in-technology into Expectation Disconfirmation Theory. J. Strategic Inf. Sys., 23(2):128-145, 2014. [doi]
@article{LanktonMT14, title = {Incorporating trust-in-technology into Expectation Disconfirmation Theory}, author = {Nancy K. Lankton and D. Harrison McKnight and Jason Bennett Thatcher}, year = {2014}, doi = {10.1016/j.jsis.2013.09.001}, url = {http://dx.doi.org/10.1016/j.jsis.2013.09.001}, researchr = {https://researchr.org/publication/LanktonMT14}, cites = {0}, citedby = {0}, journal = {J. Strategic Inf. Sys.}, volume = {23}, number = {2}, pages = {128-145}, }