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Mining Personal Service Processes: The Social Perspective

Birger Lantow, Julian Schmitt, Fabienne Lambusch. Mining Personal Service Processes: The Social Perspective. In Chiara Di Francescomarino, Remco M. Dijkman, Uwe Zdun, editors, Business Process Management Workshops - BPM 2019 International Workshops, Vienna, Austria, September 1-6, 2019, Revised Selected Papers. Volume 362 of Lecture Notes in Business Information Processing, pages 317-325, Springer, 2019. [doi]

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Birger Lantow

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Julian Schmitt

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Fabienne Lambusch

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