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Credence Services: Content, credibility, and usefulness of online reviews

Shannon Lantzy, Kate Stewart, Rebecca Hamilton. Credence Services: Content, credibility, and usefulness of online reviews. In Michael D. Myers, Detmar W. Straub, editors, Proceedings of the International Conference on Information Systems - Building a Better World through Information Systems, ICIS 2014, Auckland, New Zealand, December 14-17, 2014. Association for Information Systems, 2014. [doi]

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Shannon Lantzy

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Kate Stewart

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Rebecca Hamilton

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