Sven Laumer, Nadine Blinn, Andreas Eckhardt. Opening the Black Box of Outsourcing Knowledge Intensive Business Processes-A Longitudinal Case Study of Outsourcing Recruiting Activities. In 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), Proceedings, 4-7 January 2012, Grand Wailea, Maui, HI, USA. pages 3827-3836, IEEE Computer Society, 2012. [doi]