Combining text categorization and dialog modeling for speaker role identification on call center conversations

Rémi Lavalley, Chloé Clavel, Patrice Bellot, Marc El-Bèze. Combining text categorization and dialog modeling for speaker role identification on call center conversations. In Takao Kobayashi, Keikichi Hirose, Satoshi Nakamura, editors, INTERSPEECH 2010, 11th Annual Conference of the International Speech Communication Association, Makuhari, Chiba, Japan, September 26-30, 2010. pages 3062-3065, ISCA, 2010. [doi]

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