Chuck C. H. Law, Eric W. T. Ngai. IT Infrastructure Capabilities and Business Process Improvements: Association with IT Governance Characteristics. IRMJ, 20(4):25-47, 2007. [doi]
@article{LawN07-0, title = {IT Infrastructure Capabilities and Business Process Improvements: Association with IT Governance Characteristics}, author = {Chuck C. H. Law and Eric W. T. Ngai}, year = {2007}, url = {http://www.igi-global.com/Bookstore/Article.aspx?TitleId=1325}, tags = {C++}, researchr = {https://researchr.org/publication/LawN07-0}, cites = {0}, citedby = {0}, journal = {IRMJ}, volume = {20}, number = {4}, pages = {25-47}, }