Jonathan Lazar, Aaron Allen, Jason Kleinman, Chris Malarkey. What Frustrates Screen Reader Users on the Web: A Study of 100 Blind Users. International Journal of Human-Computer Interaction, 22(3):247-269, 2007. [doi]
@article{LazarAKM07,
title = {What Frustrates Screen Reader Users on the Web: A Study of 100 Blind Users},
author = {Jonathan Lazar and Aaron Allen and Jason Kleinman and Chris Malarkey},
year = {2007},
doi = {10.1080/10447310709336964},
url = {http://dx.doi.org/10.1080/10447310709336964},
researchr = {https://researchr.org/publication/LazarAKM07},
cites = {0},
citedby = {0},
journal = {International Journal of Human-Computer Interaction},
volume = {22},
number = {3},
pages = {247-269},
}