Tak Yeon Lee, Benjamin B. Bederson. Give the people what they want: studying end-user needs for enhancing the web. PeerJ Computer Science, 2, 2016. [doi]
@article{LeeB16-3,
title = {Give the people what they want: studying end-user needs for enhancing the web},
author = {Tak Yeon Lee and Benjamin B. Bederson},
year = {2016},
doi = {10.7717/peerj-cs.91},
url = {http://dx.doi.org/10.7717/peerj-cs.91},
researchr = {https://researchr.org/publication/LeeB16-3},
cites = {0},
citedby = {0},
journal = {PeerJ Computer Science},
volume = {2},
}