Amy H. I. Lee, Wen-Chin Chen, Ching-Jan Chang. A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan. Expert Syst. Appl., 34(1):96-107, 2008. [doi]
@article{LeeCC08:3,
title = {A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan},
author = {Amy H. I. Lee and Wen-Chin Chen and Ching-Jan Chang},
year = {2008},
doi = {10.1016/j.eswa.2006.08.022},
url = {http://dx.doi.org/10.1016/j.eswa.2006.08.022},
tags = {systematic-approach},
researchr = {https://researchr.org/publication/LeeCC08%3A3},
cites = {0},
citedby = {0},
journal = {Expert Syst. Appl.},
volume = {34},
number = {1},
pages = {96-107},
}