Value creation potential of individual and organizational memory in health care services

Wei-Long Lee, Mei-Chi Lai, Lee-Hsuan Lin, Hao-Chen Huang. Value creation potential of individual and organizational memory in health care services. Expert Syst. Appl., 38(8):10658-10664, 2011. [doi]

@article{LeeLLH11,
  title = {Value creation potential of individual and organizational memory in health care services},
  author = {Wei-Long Lee and Mei-Chi Lai and Lee-Hsuan Lin and Hao-Chen Huang},
  year = {2011},
  doi = {10.1016/j.eswa.2011.02.119},
  url = {http://dx.doi.org/10.1016/j.eswa.2011.02.119},
  researchr = {https://researchr.org/publication/LeeLLH11},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {38},
  number = {8},
  pages = {10658-10664},
}