Seoyoon Lee, Sohyun Park, Minjung Kwak. Revealing the dual importance and Kano type of attributes through customer review analytics. AI in Engineering, 51:101533, 2022. [doi]
@article{LeePK22-0,
title = {Revealing the dual importance and Kano type of attributes through customer review analytics},
author = {Seoyoon Lee and Sohyun Park and Minjung Kwak},
year = {2022},
doi = {10.1016/j.aei.2022.101533},
url = {https://doi.org/10.1016/j.aei.2022.101533},
researchr = {https://researchr.org/publication/LeePK22-0},
cites = {0},
citedby = {0},
journal = {AI in Engineering},
volume = {51},
pages = {101533},
}