I.-Jen Lee, Emily Roth. A heuristic for the transient expected queue length of Markovian queueing systems. Oper. Res. Lett., 14(1):25-27, 1993. [doi]
@article{LeeR93-1, title = {A heuristic for the transient expected queue length of Markovian queueing systems}, author = {I.-Jen Lee and Emily Roth}, year = {1993}, doi = {10.1016/0167-6377(93)90015-9}, url = {http://dx.doi.org/10.1016/0167-6377(93)90015-9}, researchr = {https://researchr.org/publication/LeeR93-1}, cites = {0}, citedby = {0}, journal = {Oper. Res. Lett.}, volume = {14}, number = {1}, pages = {25-27}, }