Chen-Ying Lee, Chih-Hsuan Tsao, Wan-Chuan Chang. The relationship between attitude toward using and customer satisfaction with mobile application services: An empirical study from the life insurance industry. J. Enterprise Inf. Management, 28(5):680-697, 2015. [doi]
@article{LeeTC15,
title = {The relationship between attitude toward using and customer satisfaction with mobile application services: An empirical study from the life insurance industry},
author = {Chen-Ying Lee and Chih-Hsuan Tsao and Wan-Chuan Chang},
year = {2015},
doi = {10.1108/JEIM-07-2014-0077},
url = {http://dx.doi.org/10.1108/JEIM-07-2014-0077},
researchr = {https://researchr.org/publication/LeeTC15},
cites = {0},
citedby = {0},
journal = {J. Enterprise Inf. Management},
volume = {28},
number = {5},
pages = {680-697},
}