Young-Chan Lee, Nguyen-Hanh Tang, Vijayan Sugumaran. Open Source CRM Software Selection using the Analytic Hierarchy Process. IS Management, 31(1):2-20, 2014. [doi]
@article{LeeTS14,
title = {Open Source CRM Software Selection using the Analytic Hierarchy Process},
author = {Young-Chan Lee and Nguyen-Hanh Tang and Vijayan Sugumaran},
year = {2014},
doi = {10.1080/10580530.2013.854020},
url = {http://dx.doi.org/10.1080/10580530.2013.854020},
researchr = {https://researchr.org/publication/LeeTS14},
cites = {0},
citedby = {0},
journal = {IS Management},
volume = {31},
number = {1},
pages = {2-20},
}