Thomas L. Legare. Decision Processing for Improved Customer Focus. IS Management, 14(4):48-56, 1997. [doi]
@article{Legare97, title = {Decision Processing for Improved Customer Focus}, author = {Thomas L. Legare}, year = {1997}, doi = {10.1080/10580539708907075}, url = {http://dx.doi.org/10.1080/10580539708907075}, researchr = {https://researchr.org/publication/Legare97}, cites = {0}, citedby = {0}, journal = {IS Management}, volume = {14}, number = {4}, pages = {48-56}, }