Mike Leung, Ji-Ye Mao. Proactive Task Support Enabled by a Neural Network: A Prototype for Telephone Triage. International Journal of Human-Computer Interaction, 17(3):309-332, 2004. [doi]
@article{LeungM04, title = {Proactive Task Support Enabled by a Neural Network: A Prototype for Telephone Triage}, author = {Mike Leung and Ji-Ye Mao}, year = {2004}, doi = {10.1207/s15327590ijhc1703_2}, url = {http://dx.doi.org/10.1207/s15327590ijhc1703_2}, researchr = {https://researchr.org/publication/LeungM04}, cites = {0}, citedby = {0}, journal = {International Journal of Human-Computer Interaction}, volume = {17}, number = {3}, pages = {309-332}, }