Lundy Lewis, Pradeep Ray. On the migration from enterprise management to integrated service level management. IEEE Network, 16(1):8-14, 2002. [doi]
@article{LewisR02-0, title = {On the migration from enterprise management to integrated service level management}, author = {Lundy Lewis and Pradeep Ray}, year = {2002}, doi = {10.1109/65.980539}, url = {https://doi.org/10.1109/65.980539}, researchr = {https://researchr.org/publication/LewisR02-0}, cites = {0}, citedby = {0}, journal = {IEEE Network}, volume = {16}, number = {1}, pages = {8-14}, }