Determining the final priority ratings of customer requirements in product planning by MDBM and BSC

Yanlai Li, Kwai-Sang Chin, Xinggang Luo. Determining the final priority ratings of customer requirements in product planning by MDBM and BSC. Expert Syst. Appl., 39(1):1243-1255, 2012. [doi]

@article{LiCL12-1,
  title = {Determining the final priority ratings of customer requirements in product planning by MDBM and BSC},
  author = {Yanlai Li and Kwai-Sang Chin and Xinggang Luo},
  year = {2012},
  doi = {10.1016/j.eswa.2011.07.133},
  url = {http://dx.doi.org/10.1016/j.eswa.2011.07.133},
  researchr = {https://researchr.org/publication/LiCL12-1},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {39},
  number = {1},
  pages = {1243-1255},
}