Understanding the Impact of Instant Messaging (IM) on Subjective Task Complexity and User Satisfaction

Han Li, Ashish Gupta 0004. Understanding the Impact of Instant Messaging (IM) on Subjective Task Complexity and User Satisfaction. In Pacific Asia Conference on Information Systems, PACIS 2009, Hyderabad, India, July 10-12, 2009. pages 10, AISeL, 2009. [doi]

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