The puzzle of experience vs. memory: Peak-end theory and strategic gamification design in M-commerce

Manning Li, Zhenhui (Jack) Jiang, Guanghui Ma. The puzzle of experience vs. memory: Peak-end theory and strategic gamification design in M-commerce. Information & Management, 60(2):103749, March 2023. [doi]

@article{LiJM23,
  title = {The puzzle of experience vs. memory: Peak-end theory and strategic gamification design in M-commerce},
  author = {Manning Li and Zhenhui (Jack) Jiang and Guanghui Ma},
  year = {2023},
  month = {March},
  doi = {10.1016/j.im.2022.103749},
  url = {https://doi.org/10.1016/j.im.2022.103749},
  researchr = {https://researchr.org/publication/LiJM23},
  cites = {0},
  citedby = {0},
  journal = {Information & Management},
  volume = {60},
  number = {2},
  pages = {103749},
}