An information theoretic approach for using word cluster information in natural language call routing

Li Li, Feng Liu, Wu Chou. An information theoretic approach for using word cluster information in natural language call routing. In 8th European Conference on Speech Communication and Technology, EUROSPEECH 2003 - INTERSPEECH 2003, Geneva, Switzerland, September 1-4, 2003. pages 2829-2832, ISCA, 2003. [doi]

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