Yang Li, Qingliang Miao, Ji Geng, Christoph Alt, Robert Schwarzenberg, Leonhard Hennig, Changjian Hu, Feiyu Xu. Question Answering for Technical Customer Support. In Min Zhang 0005, Vincent Ng, Dongyan Zhao, Sujian Li, Hongying Zan, editors, Natural Language Processing and Chinese Computing - 7th CCF International Conference, NLPCC 2018, Hohhot, China, August 26-30, 2018, Proceedings, Part I. Volume 11108 of Lecture Notes in Computer Science, pages 3-15, Springer, 2018. [doi]
@inproceedings{LiMGASHHX18,
title = {Question Answering for Technical Customer Support},
author = {Yang Li and Qingliang Miao and Ji Geng and Christoph Alt and Robert Schwarzenberg and Leonhard Hennig and Changjian Hu and Feiyu Xu},
year = {2018},
doi = {10.1007/978-3-319-99495-6_1},
url = {https://doi.org/10.1007/978-3-319-99495-6_1},
researchr = {https://researchr.org/publication/LiMGASHHX18},
cites = {0},
citedby = {0},
pages = {3-15},
booktitle = {Natural Language Processing and Chinese Computing - 7th CCF International Conference, NLPCC 2018, Hohhot, China, August 26-30, 2018, Proceedings, Part I},
editor = {Min Zhang 0005 and Vincent Ng and Dongyan Zhao and Sujian Li and Hongying Zan},
volume = {11108},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-319-99495-6},
}