Do reviewers' words affect predicting their helpfulness ratings? Locating helpful reviewers by linguistics styles

Sheng-Tun Li, Thuong Thi Pham, Hui-Chi Chuang. Do reviewers' words affect predicting their helpfulness ratings? Locating helpful reviewers by linguistics styles. Information & Management, 56(1):28-38, 2019. [doi]

@article{LiPC19,
  title = {Do reviewers' words affect predicting their helpfulness ratings? Locating helpful reviewers by linguistics styles},
  author = {Sheng-Tun Li and Thuong Thi Pham and Hui-Chi Chuang},
  year = {2019},
  doi = {10.1016/j.im.2018.06.002},
  url = {https://doi.org/10.1016/j.im.2018.06.002},
  researchr = {https://researchr.org/publication/LiPC19},
  cites = {0},
  citedby = {0},
  journal = {Information & Management},
  volume = {56},
  number = {1},
  pages = {28-38},
}