Customer Service Hot event Discovery Based on Dynamic Dialogue Embedding

Fei Li, Yanyan Wang, Ying Feng, Qiangzhong Feng, Yuan Zhou, Dexuan Wang. Customer Service Hot event Discovery Based on Dynamic Dialogue Embedding. In Proceedings of the 2023 2nd Asia Conference on Algorithms, Computing and Machine Learning, CACML 2023, Shanghai, China, March 17-19, 2023. pages 40-48, ACM, 2023. [doi]

Authors

Fei Li

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Yanyan Wang

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Ying Feng

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Qiangzhong Feng

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Yuan Zhou

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Dexuan Wang

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