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Capturing and analyzing e-WOM for travel products: a method based on sentiment analysis and stochastic dominance

Yong-Hai Li, Jin Zheng, Shan-Tao Yue, Zhi-Ping Fan. Capturing and analyzing e-WOM for travel products: a method based on sentiment analysis and stochastic dominance. Kybernetes, 51(10):3041-3072, 2022. [doi]

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