Xiaobei Liang, Jianghua Zhang, Bingyong Tang. Developing a Mobile Service-Based Customer Relationship Management System Using Fuzzy Logic. Int. J. Computational Intelligence Systems, 3(6):805-814, 2010. [doi]
@article{LiangZT10,
title = {Developing a Mobile Service-Based Customer Relationship Management System Using Fuzzy Logic},
author = {Xiaobei Liang and Jianghua Zhang and Bingyong Tang},
year = {2010},
doi = {10.1080/18756891.2010.9727743},
url = {http://dx.doi.org/10.1080/18756891.2010.9727743},
researchr = {https://researchr.org/publication/LiangZT10},
cites = {0},
citedby = {0},
journal = {Int. J. Computational Intelligence Systems},
volume = {3},
number = {6},
pages = {805-814},
}