@inproceedings{Lichtenstein04:0,
  title = {Knowledge Development and Creation in Email},
  author = {Sharman Lichtenstein},
  year = {2004},
  url = {http://csdl.computer.org/comp/proceedings/hicss/2004/2056/08/205680245cabs.htm},
  researchr = {https://researchr.org/publication/Lichtenstein04%3A0},
  cites = {0},
  citedby = {0},
  booktitle = {HICSS},
}