Monitoring and backtesting churn models

Elen Lima, Christophe Mues, Bart Baesens. Monitoring and backtesting churn models. Expert Syst. Appl., 38(1):975-982, 2011. [doi]

@article{LimaMB11,
  title = {Monitoring and backtesting churn models},
  author = {Elen Lima and Christophe Mues and Bart Baesens},
  year = {2011},
  doi = {10.1016/j.eswa.2010.07.091},
  url = {http://dx.doi.org/10.1016/j.eswa.2010.07.091},
  tags = {meta-model, Meta-Environment},
  researchr = {https://researchr.org/publication/LimaMB11},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {38},
  number = {1},
  pages = {975-982},
}