Yanqing Lin, Yong Liu 0010, Xun Zhou. Unlocking Customer (Dis)satisfaction in Robotic Service: An Exploratory Study. In Michel Avital, Elena Karahanna, Marinos Themistocleous, Ioanna D. Constantiou, Brian Fitzgerald 0001, Stefan Seidel 0001, editors, 32nd European Conference on Information Systems - People First: Constructing Digital Futures Together, ECIS 2024, Paphos, Cyprus, June 13-19, 2024. 2024. [doi]
@inproceedings{Lin0Z24,
title = {Unlocking Customer (Dis)satisfaction in Robotic Service: An Exploratory Study},
author = {Yanqing Lin and Yong Liu 0010 and Xun Zhou},
year = {2024},
url = {https://aisel.aisnet.org/ecis2024/track03_ai/track03_ai/5},
researchr = {https://researchr.org/publication/Lin0Z24},
cites = {0},
citedby = {0},
booktitle = {32nd European Conference on Information Systems - People First: Constructing Digital Futures Together, ECIS 2024, Paphos, Cyprus, June 13-19, 2024},
editor = {Michel Avital and Elena Karahanna and Marinos Themistocleous and Ioanna D. Constantiou and Brian Fitzgerald 0001 and Stefan Seidel 0001},
}