Kwei-Jay Lin, Soo Ho Chang. A service accountability framework for QoS service management and engineering. Inf. Syst. E-Business Management, 7(4):429-446, 2009. [doi]
@article{LinC09-1,
title = {A service accountability framework for QoS service management and engineering},
author = {Kwei-Jay Lin and Soo Ho Chang},
year = {2009},
doi = {10.1007/s10257-009-0109-5},
url = {http://dx.doi.org/10.1007/s10257-009-0109-5},
researchr = {https://researchr.org/publication/LinC09-1},
cites = {0},
citedby = {0},
journal = {Inf. Syst. E-Business Management},
volume = {7},
number = {4},
pages = {429-446},
}