How Do Customers Respond to Robotic Service? A Scenario-Based Study from the Perspective of Uncertainty Reduction Theory - researchr publication related

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Yanqing Lin, Xun Zhou, Wenjie Fan. How Do Customers Respond to Robotic Service? A Scenario-Based Study from the Perspective of Uncertainty Reduction Theory. In 54th Hawaii International Conference on System Sciences, HICSS 2021, Kauai, Hawaii, USA, January 5, 2021. pages 1-10, ScholarSpace, 2021. [doi]

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