Mining Optimal Actions for Profitable CRM - researchr publication authors

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Charles X. Ling, Tielin Chen, Qiang Yang, Jie Cheng. Mining Optimal Actions for Profitable CRM. In Proceedings of the 2002 IEEE International Conference on Data Mining (ICDM 2002), 9-12 December 2002, Maebashi City, Japan. pages 767-770, IEEE Computer Society, 2002. [doi]

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