A decision rules approach for improvement of airport service quality

James J. H. Liou, Ching-Hui Tang, Wen-Chien Yeh, Chieh-Yuan Tsai. A decision rules approach for improvement of airport service quality. Expert Syst. Appl., 38(11):13723-13730, 2011. [doi]

@article{LiouTYT11,
  title = {A decision rules approach for improvement of airport service quality},
  author = {James J. H. Liou and Ching-Hui Tang and Wen-Chien Yeh and Chieh-Yuan Tsai},
  year = {2011},
  doi = {10.1016/j.eswa.2011.04.168},
  url = {http://dx.doi.org/10.1016/j.eswa.2011.04.168},
  tags = {rule-based, rules, systematic-approach},
  researchr = {https://researchr.org/publication/LiouTYT11},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {38},
  number = {11},
  pages = {13723-13730},
}