James J. H. Liou, Leon Yen, Gwo-Hshiung Tzeng. Using decision rules to achieve mass customization of airline services. European Journal of Operational Research, 205(3):680-686, 2010. [doi]
@article{LiouYT10,
title = {Using decision rules to achieve mass customization of airline services},
author = {James J. H. Liou and Leon Yen and Gwo-Hshiung Tzeng},
year = {2010},
doi = {10.1016/j.ejor.2009.11.019},
url = {http://dx.doi.org/10.1016/j.ejor.2009.11.019},
tags = {rule-based, rules},
researchr = {https://researchr.org/publication/LiouYT10},
cites = {0},
citedby = {0},
journal = {European Journal of Operational Research},
volume = {205},
number = {3},
pages = {680-686},
}