Towards Building an Intelligent Chatbot for Customer Service: Learning to Respond at the Appropriate Time - researchr publication authors

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Che Liu, Junfeng Jiang, Chao Xiong, Yi Yang, Jieping Ye. Towards Building an Intelligent Chatbot for Customer Service: Learning to Respond at the Appropriate Time. In Rajesh Gupta 0001, Yan Liu 0002, Jiliang Tang, B. Aditya Prakash, editors, KDD '20: The 26th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, Virtual Event, CA, USA, August 23-27, 2020. pages 3377-3385, ACM, 2020. [doi]

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