A framework with hybrid approach to analyse system requirements of smart PSS toward customer needs and co-creative value propositions

Zhiwen Liu, Xinguo Ming, Siqi Qiu, Yuanju Qu, Xianyu Zhang. A framework with hybrid approach to analyse system requirements of smart PSS toward customer needs and co-creative value propositions. Computers & Industrial Engineering, 139:105776, 2020. [doi]

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