Zaiming Liu, Yang Song. X/M/1 queue with working breakdown. RAIRO - Operations Research, 48(3):399-413, 2014. [doi]
@article{LiuS14-7, title = {X/M/1 queue with working breakdown}, author = {Zaiming Liu and Yang Song}, year = {2014}, doi = {10.1051/ro/2014014}, url = {http://dx.doi.org/10.1051/ro/2014014}, researchr = {https://researchr.org/publication/LiuS14-7}, cites = {0}, citedby = {0}, journal = {RAIRO - Operations Research}, volume = {48}, number = {3}, pages = {399-413}, }