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Retention vs. Excitement, A Dilemma in Protocological Control and Resistance in Esports Patching

Kaiyue Liu, Samaneh Samiee, Jie Zhang. Retention vs. Excitement, A Dilemma in Protocological Control and Resistance in Esports Patching. In Benoit Aubert, Wynne Chin, Jeff Parsons, Marie-Claude Boudreau, Jacqueline Corbett, Ashish Gupta 0004, editors, 31st Americas Conference on Information Systems: Intelligent Technologies for a Better Future, AMCIS 2025, Montreal, QC, Canada, August 14-16, 2025. Association for Information Systems, 2025. [doi]

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Kaiyue Liu

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Samaneh Samiee

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Jie Zhang

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