Nan Liu, Peter M. van de Ven, Bo Zhang. Managing Appointment Booking Under Customer Choices. Management Science, 65(9):4280-4298, 2019. [doi]
@article{LiuVZ19,
title = {Managing Appointment Booking Under Customer Choices},
author = {Nan Liu and Peter M. van de Ven and Bo Zhang},
year = {2019},
doi = {10.1287/mnsc.2018.3150},
url = {https://doi.org/10.1287/mnsc.2018.3150},
researchr = {https://researchr.org/publication/LiuVZ19},
cites = {0},
citedby = {0},
journal = {Management Science},
volume = {65},
number = {9},
pages = {4280-4298},
}