Shan Liu, Muyu Zhang, Baojun Gao, Guoyin Jiang. Physician voice characteristics and patient satisfaction in online health consultation. Information & Management, 57(5):103233, 2020. [doi]
@article{LiuZGJ20,
title = {Physician voice characteristics and patient satisfaction in online health consultation},
author = {Shan Liu and Muyu Zhang and Baojun Gao and Guoyin Jiang},
year = {2020},
doi = {10.1016/j.im.2019.103233},
url = {https://doi.org/10.1016/j.im.2019.103233},
researchr = {https://researchr.org/publication/LiuZGJ20},
cites = {0},
citedby = {0},
journal = {Information & Management},
volume = {57},
number = {5},
pages = {103233},
}